Thangam Textiles Return Policy
At Thangam Textiles Shop in Kalugumalai, customer satisfaction is at the core of everything we do. We understand that purchasing textiles—whether in-store or online—requires trust in both quality and service. That’s why we have a clear and customer-friendly return policy to ensure your shopping experience is smooth and worry-free.
Eligibility for Returns:
We accept returns on most unused, uncut, and unwashed fabrics within 7 days of purchase, provided the product is in its original condition, with tags or labels intact. Custom-cut fabrics or special orders are not eligible for return unless there is a manufacturing defect or an error on our part.
Defective or Incorrect Items:
If you receive an item that is damaged, defective, or not as described, please contact us immediately with your order number and clear photos of the issue. We will arrange for a replacement, exchange, or full refund at no additional cost to you.
How to Return Policy:
To initiate a return, reach out to our customer support team via phone or email. Once approved, you can return the item to our store or send it via a trusted courier. Please ensure the product is securely packed to avoid damage during transit.
Refunds:
Refunds will be processed within 5–7 business days of receiving and inspecting the returned item. Refunds are issued to the original mode of payment. For in-store purchases, we may offer store credit or exchange, depending on your preference.
Non-Returnable Items:
- Cut or altered fabrics
- Clearance or discounted items
- Custom prints or special orders
We encourage you to double-check your order before confirming, and our team is always here to assist with product details to help you make the best choice.
Thank you for shopping with Thangam Textiles Shop — where quality meets care.
Shipping Address
You can courier your products to the following address
Thangam Textiles
Keela Bazaar, Kalugumalai – 628552.
Phone +91 90255 xxxxx.
Email : thangamtextiles@gmail.com
